Policies & Important Information

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Your appointment time is reserved especially for you. These policies help me provide each client with attentive, unrushed care while keeping appointment times available for everyone. Please take a moment to review them.

Please arrive on time and ready to begin your session at your scheduled appointment time.

Your reserved treatment time includes intake as well as time for dressing and undressing. Completing your intake forms thoroughly before your visit allows us to spend less time on paperwork and more time focused on your care. If you prefer specific days or times, scheduling in advance is recommended, particularly for ongoing or recurring treatment.

Life happens! If you're running behind, please call or text 971-201-7430 to let me know you're still on your way. When possible, I'm happy to provide treatment for the remaining portion of your appointment. Because another client may be scheduled immediately afterward, your session will still need to end at its originally scheduled time, and the full service fee will apply.

A 10-minute grace period is provided at the beginning of your appointment.

If you have not arrived or contacted me within 10 minutes of your scheduled start time, the appointment will be considered a no-call/no-show and the reserved time may no longer be available. No-call/no-show appointments are charged 100% of the scheduled service price.

If you're simply running late, just call or text 971-201-7430 within that 10-minute window so I know you're on your way.

I understand that plans sometimes change. If you need to cancel or reschedule, please provide at least 24 hours' notice whenever possible. Changes made within 24 hours of the scheduled appointment are considered late cancellations and are subject to the following fees:

60-minute appointment — $75
Post-Op appointment — $100
90-minute appointment — $115

I understand that unexpected circumstances come up, and my goal is always to be understanding and work with clients whenever possible. If late cancellations or missed appointments become frequent, we may need to adjust how future appointments are scheduled. This may include booking appointments one at a time rather than maintaining recurring reservations, or requiring prepayment or another payment guarantee. In some circumstances, I may also be unable to continue reserving future appointments. These adjustments simply help ensure that appointment times remain available to clients who are able to use them.

If you're receiving post-operative, lymphatic, medical, or condition-specific massage, please provide all relevant medical information before treatment. If you'd like ongoing care following surgery, I encourage you to complete your paperwork as soon as possible. This gives me an opportunity to connect with you before your procedure and reserve appropriate appointments during your recovery.

Thank you for you understanding and I'm so grateful that you chose me for your bodywork!

-Marissa